Consumer Rights and Abuse

HSKRR represents consumers against fraudulent and deceptive practices. We were co-counsel in a class action against Great Western on behalf of seniors who were fraudulently sold retirement investment vehicles, and in another class action against vocational schools for their fraudulent advertisements to entice students to enroll in their programs. In Cundiff v. Verizon, we obtained a multimillion dollar class action settlement against Verizon, based on its longstanding practice of charging consumers for rental phones that did not exist or were obsolete without clearly disclosing the charge on consumers' phone bills. In Avery v. Orange County Transportation Authority, HSKRR's Anne Richardson, along with co-counsel, reached a settlement including approximately $40 million in forgiveness of certain unpaid toll penalties, and $1.4 Million reimbursement of penalties already paid, on behalf of toll road users who had been assessed unconscionable penalties for violations of the Orange County toll road system.

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